“The best problem solvers are the people doing the job because they are closest to the issues. The important thing is training them on a set of tools to use.”
Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime.
Everyone can be trained to fish. In the last illustration, I demonstrated this through a group of delivery riders. Here is yet another example to motivate you.
Gathering statistics need not be difficult if people know what they are looking for. A case study is attached here although the real numbers have been manipulated to protect the ‘innocent’.
This case study involves a HR Admin department that was trying to reduce its errors in Employment Contracts and also the time that it was taking to turnaround the contracts. The errors had legal implications. So, getting the contracts right was very important.
If you need more information, post a comment here.
If you need more information, post a comment here.
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